Accessibility Arrangements – Oren Mizrach Insurance Agency

Oren Mizrach Insurance Agency Ltd., part of The Phoenix Group, places great importance on accessibility and makes every effort to ensure the website is accessible in accordance with the Equal Rights for Persons with Disabilities Law, 1998, and the regulations enacted under it.

Building Accessibility Arrangements:

Below are the accessibility arrangements available at the agency's main offices:

• An underground parking lot is available by prior arrangement
• An accessible route is available from the parking area to the agency offices (including an elevator)
• Identification and directional signage is in place
• Entry into the public reception area is permitted for a service animal assisting a person with a disability.
• Our representatives are here to support and assist as needed.

Website Accessibility:

As of this time, we are not aware of any accessibility issues on the website.

However, we are committed to continuous improvement, and despite our efforts, you may encounter accessibility issues. If you find any areas that are not sufficiently accessible, or if you have suggestions for improving accessibility, you are welcome to contact us by email at: Shivuk@oren-ins.co.il. We will respond to your inquiry and, where necessary, make the appropriate corrections.

The website was built in accordance with the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA, published by the international W3C organization.

Some of the accessibility features implemented on the website include:

• The website allows changes to text size and font
• The ability to adjust website contrast
• Site navigation tools are clear and easy to use
• Graphical objects on the website include text alternatives
• The website is optimized for viewing on different types of web browsers.
• The website content and links are clear and easy to understand.

To view the accessibility guidelines:

Guidelines in Hebrew- https://www.isoc.org.il/files/w3c-wai/guidelines.html

Guidelines in English- https://www.w3.org/TR/2008/REC-WCAG20-20081211